FAQ

leash products


How can I match the best product size for my dog? To match a perfect product to your dog, you should follow our size guide.
Simply measure your dog and choose the product accordingly.


My collar or leash got dirty and/or stinky. How do I clean it? All leash products are suitable for washing machine and hand wash.

Why does my product look different to the image pictured on the website? The product photography displayed on our website matches the product as closely as possible. All of our products are hand-finished. therefore, details can vary slightly. This is all a part of what makes your leash unique and special.

How should I care for my leash products? We recommend not to exposure to certain harsh chemicals or environments. That will result in compromising the integrity of your leash. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.