We hope you love the products you bought from us!
When you buy a product and have doubts about the sizing email us at - firstname.lastname@example.org
If however the product doesn't stand up to your dog, and you wish to return or exchange your purchase please note the following -
leash allows the return of full priced goods within 4 business days from the day you received the product.
Exchanges or credit for full priced goods can be made within 30 business days of the day it was bought from leashstudio.com.
The cost of returning the item to us is your responsibility unless the item is defective.
The product you are requesting the return must be in ressellable conditions- ensure that the product is in an unworn condition with all tags and labels attached.
Ensure that you have a proof of purchase.
Place the item(s) in a package and indicate on a note your order #, email address and reason for returning. Send the product to:
5 Hahashmonaim street, Tel aviv, 6326417, Israel
The item is your responsibility until it reaches us, so we would advise you to send it by registered mail or any postage that requires signing upon delivery.
*leash does keep track of customer returns and we do reserve the right to refuse orders at our discretion due to an excessive return history.